Delete your SnapATax account
You can request deletion here even if you cannot sign in to the app. Account deletion is permanent and cannot be undone.
Before requesting deletion
- 1. Export records you need. Download your tax records and receipt copies before deletion.
- 2. Cancel paid subscriptions. Stripe subscriptions can be managed in SnapATax Settings. Google Play subscriptions must be canceled in Google Play. Deleting the account does not automatically refund a payment.
- 3. Resolve owned team workspaces. If you own a workspace with other members, tell us whether the workspace should be transferred or permanently deleted. SnapATax will not silently erase records shared with other members.
Submit the request
Sign in to schedule automatic deletion with a seven-day cancellation period. If you cannot sign in, email from the same address used for SnapATax. Do not send your password, receipt images, or payment details.
Contact: help@snapatax.com
What happens next
SnapATax will verify that the request came from the account owner, resolve any active billing or shared-workspace obligations, and delete the account and associated SnapATax data. Limited records may be retained where required for security, fraud prevention, billing, or legal compliance.
Files previously exported to your Google Drive or OneDrive are stored in those services and must be deleted there separately.